Mail Money Orders and Checks to: Southern Comfort Mercantile
4842 Bethesda Road
Thompsons Station, Tennessee 37179
Sales by phone accepted with credit card, debit card, or Paypal.
All purchases are 100% guaranteed for customer satisfaction.
Manufacturer: Unless otherwise specified, all items are made in our leather shop located in Tennessee, United States of America, with high end quality leather and hardware and carry our 100% satisfaction guarantee.
Return: To receive a refund, exchange, or to return an item for credit, all items must be returned within seven (7) business days of receipt. Purchaser must contact us and notify us of the item(s) being returned and for the return shipping address. All items returned must be in the same condition as shipped from our shop with no missing pieces.
Shipping: Most items are shipped via First Class Mail or USPS Priority Mail with tracking (whichever is lowest cost) and meets USPS requirements. Expedited shipping is available for an additional fee. Shipping fees include handling, packaging (boxes/supplies), and actual shipping cost. Most items ship within 48 hours or less of payment. Payment made by check or money order will require a five (5) day waiting period before shipping to allow check or money order to clear. We do ship both domestically and internationally. Purchasers from Canada must be aware that we have seen significant customs charges added on items shipped to Canada. We will not be responsible for any additional customs charges added to international shipments.
TN Sales Tax: Items purchased from this web site and shipped to a Tennessee address will be subject to state sales tax.
Custom Order Items: Some items, such as waist belt size, may be specially ordered and made to fit; however, these items may require extra time to ship. Custom order items are generally made specifically for that customer and are not items or sizes generally kept in inventory or stocked. Special custom order items are subject to additional fees which may not be listed on the original stocked item pricing and are not returnable.